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Responders, managers team to control IT incidents

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February 20, 2008
Technology
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“They may be government information technology managers, but they talk like members of a SWAT team.

“We have capabilities in place to manage any type of incident,” Johan Bos-Beijer declares about the Education Department.

“We want to be able to isolate the problem, to address the problem where it exists before it impacts the rest of the organization,” Jaren Doherty says about the Health and Human Services Department.” (Federal Times)